21+ Responsible Gaming

inf899's Responsible Gaming Policy

Gaming is entertainment, nothing more. Here you will find the tools and guidance inf899 provides to help you stay in control and enjoy playing.

Gaming and Responsibility


inf899 puts the safety and enjoyment of Myanmar players first, all the time. We know that online gaming, when played the right way, is just entertainment — not a tool for making money.

That is why we provide deposit limits, a Time-Out system, Self-Exclusion tools, and 24-hour Burmese-language support. We always remind our players that gaming is not a source of income and that you should only play with money you can afford to lose. You must be 21 or older to open an account and play at inf899.

Please note: You must be 21 or older to play. Gaming is for entertainment only. Only play with money you can afford to lose — never go beyond your means.

Our Commitment

inf899 respects every player's right to make their own choices. The tools we provide help every player stay within the limits they set for themselves.

Tools That Protect You


Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; raising one takes 24 hours — this helps prevent impulsive decisions.

Time-Out

You can request a temporary break of 24 hours, 7 days, or 30 days directly from your account. Deposits and access will be paused during this period, giving you a short rest from intense play.

Self-Exclusion

If you feel that gaming is becoming a habit, you can request Self-Exclusion for 6 months, 1 year, or longer. During this period your account cannot be reopened, and we will respect that decision.

Viewing Your Gaming History

You can check your gaming history, deposit and withdrawal records, and amounts in your account at any time. Review your own activity and adjust your limits accordingly.

24-Hour Burmese-Language Support

If you have any questions about gaming issues, you can contact inf899's Live Chat in Burmese at any time. We always listen — no judgment, no lectures.

Minor Protection

Anyone under 21 is not allowed to play at inf899. If you suspect a child or young person is trying to access an account, please notify us immediately via Live Chat.

Do you have a gambling problem?


Problem gambling can develop gradually. Check yourself against the warning signs below — answer as honestly as you can.

  • Are you gambling more to try to win back money you've lost?
  • Are you hiding the fact that you gamble?
  • Do you know you should stop but can't?
  • Are you borrowing money to gamble?
  • Are you putting gambling ahead of your family or work?
  • Do you no longer feel satisfied gambling with smaller amounts than before?

How to protect yourself


If any warning sign applies to you, we offer these options —

01

Set a Limit

Log in to your account and set a daily deposit limit. It takes effect immediately.

02

Take a Time-Out

Step away from gambling for a week or a month and take stock.

03

Contact Support

Open inf899 Live Chat in Burmese and be open with us — we'll listen and help.

04

Choose Self-Exclusion

If things feel like they're getting worse, request a 6-month or 1-year Self-Exclusion.

Deposit and Withdrawal Limit Details


The following default limits apply to deposits and withdrawals at inf899 — you can also set your own lower limits on top of these.

Type Minimum Amount Note
Minimum Deposit 3,000 Ks KBZPay, Wave Money, AYA Pay, CB Pay — all
Minimum Withdrawal 10,000 Ks Funds arrive within 5–30 minutes
Personal Additional Limit Set by yourself Daily / weekly / monthly limits can be requested via Live Chat

Contact inf899 Live Chat or email [email protected] to set additional limits.

Self-Exclusion — Learn More


Self-Exclusion means you request inf899 to close your account yourself. During this period —

  • You will not be able to make deposits
  • You will not be able to access any games
  • Promotional emails will stop
  • You will not be able to reopen your account until the period ends

After your Self-Exclusion period ends, contact inf899 support to reactivate your account — this takes 48 hours to process, which is designed to prevent impulsive reversals.

If you want to choose Self-Exclusion, open Live Chat in Burmese and say "I am requesting Self-Exclusion" — we will process it within 5 minutes.

How to Request Self-Exclusion

  1. Open inf899 Live Chat
  2. Say "I am requesting Self-Exclusion for 6 months / 1 year"
  3. Choose your period and confirm
  4. Your account will be closed — effective immediately

Healthy Gambling Habits


Set a budget for gambling in advance and stick to it

Set a time limit and keep track of the clock

Treat any money you lose gambling as the cost of entertainment

Keep your gambling time separate from time with friends, family, and conversations

Don't gamble to try to win back money you've lost

Don't gamble while drinking alcohol or using drugs

Don't treat gambling as a source of income

Don't gamble with borrowed money

Get Help
Anytime

If you have any questions about gameplay, inf899's Burmese-language Live Chat is open 24 hours — no account needed to get in touch.

Responsible Gaming Quick Answers


Just open inf899's Live Chat and say "Self-Exclusion request" in Burmese. The support team will give you a choice of period and process it right away. You can also request it by email at [email protected].

Lowering a limit takes effect immediately. Raising one requires a 24-hour notice period — this prevents you from making hasty decisions when you feel like you are losing control.

inf899 strictly prohibits anyone under 21 from playing. If you notice underage access, contact us immediately via Live Chat — we will investigate and close the account if needed.

Note that deposits and access are paused during a Time-Out — but once the period ends, you can only play again if you reactivate the account yourself. For withdrawal matters during the period, contact Live Chat and they will help you sort it out.

Problem gambling can seriously affect life decisions and finances. Limit and Self-Exclusion tools help players stick to the boundaries they set themselves, which is why inf899 makes them a priority.

inf899 support is available 24/7 in Burmese via Live Chat. You can also reach us by email at [email protected]. Telegram, Viber, Messenger, and phone support are not available.

To Better Understand How the Gaming System Works


Here you can learn about responsible gaming practices as well as the full range of games available at inf899.